1. What is Sarilinkmart?
Sarilinkmart is an online grocery marketplace where customers can conveniently purchase groceries, household items, and daily essentials online and have them delivered directly to their homes.
2. How do I place an order?
To place an order:
- Browse products on the Sarilinkmart website.
- Add the items you want to your cart.
- Proceed to checkout.
- Enter your delivery details and choose a payment method.
- Confirm your order.
You will receive an order confirmation once your order is successfully placed.
3. What payment methods are available?
Sarilinkmart accepts the following payment methods:
- Cash on Delivery (COD)
- Bank Transfer
- E-wallet payments such as GCash (if available)
Additional payment methods may be added in the future.
4. How long does delivery take?
Delivery times depend on your location and product availability.
Typical delivery schedule:
- Same-day delivery for orders placed early in the day
- Next-day delivery for later orders
Delivery times may vary depending on weather, traffic, or high order volume.
5. How can I track my order?
You can track your order by visiting the Track Order page on the Sarilinkmart website.
Enter your:
- Order number
- Email address
You will see the current status of your order.
6. Can I cancel my order?
Orders may be cancelled if they have not yet been prepared or shipped.
To cancel an order, please contact Sarilinkmart customer support as soon as possible.
7. What if I receive a damaged or incorrect item?
If you receive a damaged, expired, or incorrect product, please contact customer support within 24 hours after delivery.
Our team will review your request and may provide:
- a replacement item
- store credit
- a refund if applicable
8. Do you offer wholesale pricing?
Yes. Sarilinkmart offers wholesale pricing for resellers, sari-sari stores, and businesses.
To inquire about wholesale orders, please contact our customer support team.
9. Do I need to create an account to order?
Creating an account is recommended because it allows you to:
- track orders
- save your delivery address
- manage your grocery lists
- reorder previous purchases
However, checkout without an account may also be available.
10. How can I contact Sarilinkmart?
If you have questions or concerns, you can contact us through:
Email:
support@sarilinkmart.com
Customer Support Hours:
Monday – Sunday
8:00 AM – 10:00 PM
You can also reach us through our social media pages.