🆘 HELP CENTER
Welcome to the Sarilinkmart Help Center
Welcome to the Sarilinkmart Help Center. This page is designed to help customers quickly find answers to common questions about ordering, payments, delivery, and account management.
If you cannot find the answer you need, please contact our customer support team.
Ordering
How do I place an order?
- Browse products on the Sarilinkmart website.
- Add the items you want to your cart.
- Click Checkout.
- Enter your delivery information.
- Choose your payment method.
- Confirm your order.
Once your order is confirmed, you will receive an order confirmation.
Payment Options
Sarilinkmart accepts the following payment methods:
- Cash on Delivery (COD)
- Bank Transfer
- E-wallet payments such as GCash (if available)
More payment options may be added in the future.
Delivery Information
Orders are usually delivered within:
Same Day or Next Day Delivery
Delivery time may vary depending on:
- your location
- product availability
- traffic conditions
Delivery fees may apply depending on distance.
Tracking Your Order
To track your order:
- Go to the Track Order page.
- Enter your Order Number and Email Address.
- View the current status of your order.
Order statuses include:
| Status | Meaning |
|---|---|
| Pending | Waiting for confirmation |
| Processing | Preparing your order |
| Out for Delivery | Rider is on the way |
| Delivered | Order completed |
Returns and Refunds
You may request a return if:
- the item is damaged
- the wrong item was delivered
- the product is expired
Requests must be made within 24 hours after delivery.
Contact customer support for assistance.
Contact Customer Support
If you need help, please contact us:
Email:
support@sarilinkmart.com
Business Hours:
Monday – Sunday
8:00 AM – 10:00 PM